Audio Video Unlimited : Thank You Survey

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How did you learn about Audio Video Unlimited? *	Flyer Newspaper Internet Email TV Radio Referral I'm a Past Customer Driving By

If you have made a purchase with us - why did you choose us? *	Specific Product Best Price Company Reputation Sales Associate Installation Expertise AdCheque (Price Guarantee) Financing Options ESP (Extended Service Plan)

Rate your overall satisfaction with our company *	Extremely Satisfied Satisfied Unsatisfied Extremely Unsatisfied

If you shopped the competition before making your purchase with us, who were they?	A&B Sound Audiotronic Best Buy Costco Future Shop Sears The Brick The Source Visions Wal-Mart Other (None of the above)

Would you recommend Audio Video Unlimited to others? *	Absolutely Very Likely Unlikely Probably Not Not Sure

Please rate your level of satisfaction between 1-5 with each of the following questions: 1 being extremely satisfied, 5 being extremely unsatisfied
Product/service quality	1 2 3 4 5

Value for the price	1 2 3 4 5

Purchase experience	1 2 3 4 5

Installation or first use experience	1 2 3 4 5

Rate your overall experience with our install crew?	1 2 3 4 5

Did you take advantage of our Home Delivery and Setup options? *	Yes No

How could we improve our Delivery and Setup offering?

What would it take to keep you fiercely loyal to Audio Video Unlimited? *

If you were to go to a competitor, who would it be and why? *

Additional comments you may have?

We want to thank you again for your valuable feedback. Please enter the following information to be eligible for a $25 AVU Gift Certificate for use on your next visit. The gift card requires in-store verification referenced by eligible invoice. Remember to bring along your original invoice, as you will need this to complete the verification process.
Title *
First Name *
Surname *
Invoice # *
Email Address *
Purchase Location *

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