We're still here for you.

As the COVID-19 situation evolves we would like to assure you of our commitment to help keep our customers, staff, and our stores as safe as possible.
We understand that this is a time of need for entertainment especially if you’re engaging in self-isolation, as we are all going to have lots of time on our hands.

Nationwide AVU store locations

For the most up to date information about your nearest AVU retailer, please contact them directly. Check our store locator for up to date contact information.

We’re here to help

To continuing to support your technology needs, we’re adapting some of our operations to keep everyone safe. If you have any general questions, you can contact us by email at onlinesales@avu.ca

Online Ordering and Phone Orders

Customers can continue to find out about product availability at their local store or at www.avu.ca and have items delivered to their home. We are working with our suppliers and courier companies to ensure minimal impact to shipping timelines. We will continue to update customers about their order status. Our trusted delivery partners will continue to follow the protective guidelines set out by public health authorities to ensure the safety of both their personnel but also our valued customers.

Service Inquiries

If you are having any issues with your system please let us know. We can often remotely log in and fix the issue ourselves, or talk you through a simple fix.

If you have any questions about an existing service claim, please email service@avu.ca. As the regulations around in-home service vary by province, please use our store locator to contact your local store directly to inquire about what services are available at this time. 

VIP Club

To stay in touch, join our VIP list here:  https://www.avu.ca/vip-club/

We wish you and your family well during these challenging times. We sincerely appreciate your business and thank you for your understanding.

Sincerely,

Audio Video Unlimited